Every organisation has a culture, but not every organisation takes the time to choose the culture that will enable great performance.
Most organisations recognise the outcomes of workplace culture, yet find it harder to understand and measure the complex causes of culture critical to culture change. Not only that – leaders have to be able to define and emulate the culture that will lead to the greatest performance outcomes. “Culture Eats Strategy for Breakfast” describes the well worn path of great strategy never seeing the light of day due to misaligned organisational culture.
Developing and strengthening an organisation’s culture requires clarity around what culture really is as well as a measure and common language by which to describe the culture. Without that you will find it hard to align your teams to a common purpose, foster trust, increase productivity and performance and maintain high levels of engagement. Culture is also one of the greatest factors when it comes to retention; with staff turnover costing some organisations as much as 40% of their total profit each year, having a toxic culture can be incredibly detrimental.
say corporate culture influences productivity, creativity, profitability, firm value, and growth rates.
have left a job because of poor culture or negative office politics
say they trust strangers more than they trust their own team at work
We partner with your leaders to develop and create an ideal culture that ‘sticks’ – one that doesn’t just increase retention and efficiency, but helps you reach your organisations goals.
Working with MODAL on improving culture within your organisation begins with a review the culture of a business with respect to its alignment with business strategy.
We often find a disconnect between what’s supposed to be happening and what’s actually happening, a strategic shift requiring new or different performance-related behaviours or recognition that a high performance culture is a sustainable competitive advantage in itself.
We then work with leaders to clarify ‘What does our culture need to look and feel like to deliver the strategy?’
Before developing a quality, systemic culture diagnostic that allows prioritisation of critical work needed to close the gap and an action planning and program setup to ensure integration of work with relevant business initiatives to drive change.
Our Culture experts
We have worked with hundreds of teams that want to use culture improvements to facilitate growth, create high-performing teams, align groups of people to a single purpose and create higher retention strategies. We also understand how much of a challenge this can be in a face-paced environment of growth and change. Our specialists work closely with leaders and teams to create culture that delivers results. We also enable leaders to continue to strengthen that culture in the years to come.
"MODAL strives to create sustainable change using best practice models and works with you to achieve your outcomes. [They are] very personable and give you time, very supportive"
Hear what some of our clients have to say about their journey with us:
“MODAL has assisted me in BHP Billiton and Western Power with remarkable results. They work exceptionally well with Executive Teams driving them to become high performing and delivering shareholder value and lifting employee satisfaction. The MODAL Team have the ability to work with people at all levels in an organisation. I would recommend MODAL to anyone looking to improve the culture of an organisation.”StewartBGC Contracting
“I felt absolutely confident that we would deliver a great program with Ed at the helm. His ability to relate to and read the participants was a key to our success as was his knowledge and ability to think on his feet when needed. Thanks Ed and Modal!”KataClough
“Our organisation has been focused on developing a “one team” culture and have seen real value in partnering with MODAL on this, especially with the work they have done with the Executive Team as we move towards High Performance.MarkCity of Mandurah
What I have liked about their approach has been the ability to engage all members of the Executive team. In doing so the trust, cooperation and performance of the team has grown rapidly.”
“We've been really pleased with our experience with MODAL - their consultants are highly capable professionals who seek to understand their client's needs then design and facilitate the process required to successfully meet those needs.”ShaneERGT
“They are a great company to work with, Scott is an excellent facilitator and they deliver on what they say they are going to do and they are prepared to go above and beyond.”PaulCampbelltown City Council
“The Modal team are genuine, practical and highly skilled coaches and facilitators with a unique ability to enable thought leadership from executive to line manager level in a practical and cost effective way. I look forward to a long association with Modal and would recommend them highly to organisations with a commitment to building their business through their leadership teams and people programs.”SteveLandcorp
“The way they have integrated themselves, working from the bottom up with employees by facilitating targeted staff development sessions to top down working with the Executive and leadership teams through building capability in learning groups sessions, individual one-on-one coaching has proven successful in assisting RWWA exceed its objectives over the last five years.”RichardRacing & Wagering WA
“I’d personally recommend Neil and MODAL as proven facilitators of culture, leadership and team development. I have worked with MODAL for over 4 years in developing our One Team One Direction culture at Joondalup Health Campus. MODAL’s approach is to clearly understand the customer’s needs, provide feedback on the impact of leadership and believes in the need for authentic leadership to bring about sustainable change.”KemptonJoondalup Health Campus, Ramsay Health Care