Our Approach & Values

Our Approach

We strive to be customer focused and take a genuine partnering approach.

We are practical and pragmatic in our approach and pride ourselves on our down to earth, genuine style and our ability to “tell it like it is” in a constructive way. This ensures an authentic and collaborative relationship that is built on trust.

MODAL provides solutions that deliver sustainable behaviour change as well as embedding real value.  Our approach is unique in the way we…

  • Partner – we see our customers and ourselves as one team.
  • Understand your organisation first – your challenges are unique and often require a customised approach (not an off the shelf solution).
  • Measure your success and demonstrate clear ROI – we set KPI’s at the start of each program and provide data to show a shift in your people’s behaviour.
  • Take a Holistic approach – we work at all levels of the organisation from the Executive down to the frontline.
  • Are a passionate, practical people – at all levels, our people get up in the morning because they are motivated to make a difference with individuals, teams and organisations. From demonstrating compassion, to holding your people and ourselves to account, we tell it like it is.
  • Deliver High Impact Action Learning – we use experiential activities, simulations, and workplace improvement projects to make learning practical and transferrable to the workplace.
  • Offer a Blended learning approach – added flexibility of on-line as well as face-to-face learning options, to minimise people’s downtime and improve quick access to resources.

Our Values